The AI Adoption Chasm | Lessons from RETCON

Last week, RETCON descended on midtown Manhattan, bringing with it property owners, investors and proptech entrepreneurs. An overarching theme at this year’s conference was the ways artificial intelligence (AI) is embedding itself in the real estate industry. Over half of the session titles included some reference to AI. Panelists addressed use cases, limitations and frameworks for how the industry should think about deploying the technology.

While AI is heralded as a paradigm shift by its proponents, among attendees there was a palpable sense of “tech fatigue.” Is AI truly the panacea that will bring real estate fully into the digital age or just another layer of an increasingly bloated tech stack facing property owners?

Today’s letter will explore how owners and operators are responding to the emergence of AI technologies, as well as:

• A framework for understanding AI’s basic use cases in real estate
• Tech Bloat & The Challenges of AI deployment
• How AI is impacting Multifamily Tenant Lifecycle
• Crossing the adoption chasm